Univisions

Customer Survey

Complete this quick 90-second survey! Get $100 discount on any bench service1!

At York Telecom we not only try to provide a good product and service, but we strive to continually improve on performance. We achieve this goal by carefully listening to our customer’s comments, and by re-evaluating our daily objectives.

We feel the best time to gather your opinions, is upon completion of your installation, when the project is still fresh in your mind. We know it is a hectic time for you, but the few moments that you take to complete this survey will be invaluable in helping us to better serve your needs on future projects.

Since no survey can cover the broad scope of issues that may affect the success of an installation, we invite you to indicate whether you would like to be called directly to discuss your concerns in greater detail.

I would like to personally thank you for talking the time to complete this survey. I assure you, that this candid feedback will be utilized to improve process, and result in a more satisfactory experience for you, our valued customer

Installation Date:
System Project # or Project name * (Required)

Please Rate Below as Follows:
3
Exceeded Expectations		 2
Satisfactory 		1
Unsatisfactory 		N/A
Not Applicable
Does the completed system meet your requirements?

3
2
1
N/A
We met your overall project schedule?

3
2
1
N/A
Our project team conducted themselves in a professional manner?

3
2
1
N/A
Punch list items dealt with in a timely manner?

3
2
1
N/A
You found the training session met your needs?

3
2
1
N/A
We communicated effectively through the life of the project?

3
2
1
N/A
You consider the installation to be of high quality workmanship?

3
2
1
N/A
Closeout documentation provided to you in a reasonable time frame?

3
2
1
N/A

Would you recommend York Telecom to others? Yes    No

Additional comments
Please tell us suggestions for improvement or any other comments you have about York Telecom.

$100 (Optional):
Yes I would like to recieve $100 discount on any bench service1. I am providing my contact information below.
No No thanks, I would NOT like to recieve $100 discount on any bench service1

Contact Information (Optional):
Name:
(Optional)
Work Phone:
(Optional)
Email:
(Optional)

Yes I would like to be personally contacted to provide feedback regarding your installation. I provided my contact information above.
No

I do not need to be contacted to provide my feedback on this installation.

1Only 1 certificate for $100 Uni-bucks will be given per project.